Terms & Conditions


We "TOPSELLUX" are a sole trade company offering a brand new slippers, mules, sandals, clogs etc. The following terms and conditions apply to all products bought through our website. By buying here you will be deemed to have accepted these terms.


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Selling Policy.

We accept most major credit and debit cards only made with Paypal authorization system (no account with Paypal is required) to guarantee that all your credit card or debit card details are protected and cannot be used or accessed by third parties. All transactions take place via secure encryption, look for the padlock icon in your browser. Your credit/debit card details are not stored on our servers and we have no access to them at any time. All information can be found on About Paypal Website.

When the order is made we send a confirmation with all details (incl. postage costs - the link to postage costs can be also found at the bottom of the home page) and send the ordered product as soon as possible - usually within 1 working day, however when sold out we reserve up to 10 working days to dispatch the ordered item. You will be notified of any delay by e-mail message.

We send the ordered product only if the required amount of money will appear on our account.

Please note that we are not responsible for any local duty and or taxes on goods delivered to addresses outside European Union, and you should pay these directly where applicable.
 


All the payments will be made for:
      payment mail
which is our payment email address.


Shipping Charges.

Postage costs are calculated based on the sub-total of a purchase and can be found here: http://www.slippers4you.com/postage_costs
 

Return Policy.

14 days satisfaction guaranteed. If you are not satisfied with our products in any way you can return it within 14 days. Please contact us before. We recommend to use recorded delivery because we are not liable for the transit loss of any returned items/parcels. So we recommend that you obtain Proof of Posting and take out parcel insurance to cover against consequential loss by the Post Office. We will not refund the costs of returning the goods.

Returns should be sent to:

return address


Accuracy of content

We have taken all reasonable precautions to ensure that the information provided within this website is accurate; in particular that prices shown are correct at the time of publishing and that all items have been fairly described.

All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are EU sizes.


Limitation of Liability

To the extent permitted by law, slippers4you.com will have no liability to you for any loss (including loss of profit), cost or damage (whether indirect, consequential, or otherwise) suffered as a result of your use of the website or from use of information passed through the website.


General Terms & Conditions:

All the prices include VAT.

You may be asked to pay VAT and duties required by your country authorities (if outside EU), so please check that before you order if the consignments will be subject to border collection of VAT or any other required fees.


You as a buyer have a right of withdrawal.
This means that the buyer can return the item within a certain time-frame without giving any reasons. Generally speaking the seller has to refund the full price of the item as well as the shipping costs to the buyer, unless the item is returned in a damaged condition.


According to Distance Selling Regulations, you have the right to withdraw from this contract within 14 days without giving any reason in order to return the delivered goods and to claim a full refund of the purchase price. This withdrawal period begins when the consumer has been informed about their right of withdrawal and the goods have been handed over to the consumer. The buyer bears the return shipping costs.


To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).


You may use the attached model withdrawal form at the end, but it is not obligatory.


To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.


We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.


Withdrawal Form:
(complete and return this form only if you wish to withdraw from the contract)


— To (enter here our details stated above):
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
— Ordered on (*)/received on (*),
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
— Date
*) Delete as appropriate.


If you are a European consumer, you can use European Commission online platform for resolving any dispute stemming from the online contract. The platform is available at the following link (http://ec.europa.eu/consumers/odr/).


Any part of the website can not be copied without our permission.

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